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Dr.Deepa Patwal BAMS

Academic Convenor

Experience & Activities

Objective:

Highly accomplished and talented professional with more than 10 years of diverse experience in Ayurvedic consultation, Hospital management, Health & Wellness (Spa) management & Yoga therapy. Holding a medical degree in Alternative medicine combined with MBA in Health care service & Administration and Spa management has a proven ability to manage a health care facility effectively. Exhibit a professional attitude, diplomacy and an ability to multi-tasking and manage difficult situation professionally with clients and maintain high level of confidentially as required in Health service.

Well organized resourceful with good interpersonal skills and currently looking for an opportunity in Health service administration to utilize my proficiency and develop my skills further in this profession and provide my service to the organization I am employed with.

Education Qualification:

  • Master of business Administration in Health care service- Sikkim Manipal University, Manipal, Karnataka- India 2012
  • Master of science in Yoga therapy, Manipal Academy Of Higher Education, Manipal, Karnataka- India 2009
  • Bachelor of Ayurvedic medicine and surgery- Shri Dharmasthala Manjunatheshwara college of Ayurveda, Udupi -Karnataka Rajiv Gandhi University of Health Science. -2007
  • VTCT Level 3 Diploma in Spa and Body treatments (QCF) and VTCT Level 4 Diploma in Salon Management (QCF) – ISAS International beauty school, Pune 2016

Experience:

Employer: Best Western Marina Spa & Hotel, Dover

Position: Spa Manager & Ayurvedic Consultant

Period: March 2017 – Jan 2020

Responsibility Included:

  • Oversee all aspects of the operations and day to day activities for health and wellness spa.
  • Managing staff and overseeing facility maintenance.
  • Developing and keep monitor of budget and spent for all stocks and creating marketing and promotions campaigns.
  • Hiring, training and scheduling staff and therapist for work shifts and special events.
  • Interact directly with customers to resolve issues and ensure satisfaction with spa services and personnel.
  • Enforcing internal policies and procedures to ensure the safety of the clients and also the employees.
  • Develop and maintain case history, documentation and process handling requirements.
  • Guide staff to become caring problem solvers, cooperative, accommodating and fair.
  • Provide and oversee Ayurveda Therapy including Panchakarma treatment and Therapatic yoga classes.

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Employer: Ayurveda Pura, London

Position: Ayurveda Consultant

Period: Nov 2016 – Feb 2017

Responsibility Included:

  • Managing staffs, therapist, and oversee day today activities including Panchakarma treatment.
  • Monitor customer satisfaction with survey, focus groups and comment card
  • Ensuring efficacy treatments through monitoring of treatment regimes
  • Recording daily vital signs and improvements in patient and maintain medical record.
  • Educate the patients for dietary requirements, medication and life style changes for treatment of diagnosed illness as well as improvement in overall health well being
  • Recommend and oversea medical therapies.
  • Lifestyle Advice and Health Program Development including Nutrition and Exercise

 

Employer: Gandhi Hospital, Udupi – India

Position: Hospital Administrative Manager

Period:  Feb 2013 – March 2016

Responsibility Included:

  • Managing and supervising the medical workforce, patients, staff and members of hospital association and make sure the objectives are meet.
  • Oversea & Maintain daily administrative operations to support physicians and clients.
  • Manage staff to ensure all necessary information of patients are recorded and maintained in confidentiality
  • Communicate with physician & staff to ensure the client needs are meet effectively
  • Dealing with issues across support services such as ambulance, pathology and radiology and make ongoing service is maintained with high standards.
  • Involve with the board of members from hospital to generating and establishing short-term and long-term plans for hospital development and cascade this to the wider network of staff.
  • Recruiting and hiring intelligent and experienced staff in hospital. Representing hospital administration at external health care communities.
  • Make sure the staff are maintaining a high standard of Hygiene and communicate the importance of hygiene and its standards.
  • Organize training for staff on infection control & Waste disposal for infection control and Health care associated infections.

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Employer: Saiguru Peeyusha Panchakarma and Yoga Health center Udupi – India

Position: Ayurveda Consultant Physician

Period:  Sep 2008 to Dec 2011

Responsibility Included:

  • Develop and maintain case history, documentation and process handling requirements.
  • Guide staff to become caring problem solvers, cooperative, accommodating and fair.
  • Interact with people in external organization to provide, voluntary and social services in Medical camps.
  • Played major role in development and advancement of expanding the Ayurvedic practice
  • Medical Consultations in Ayurveda including Assessments, Diagnosis and Treatment plans.
  • Created wellness program like maintaining the health, anti-aging, rejuvenation, weight management, diabetic care etc.
  • Successfully treated neurological disorders through Ayurveda and Yoga therapies
  • Management of psychiatric and psychological disorders with Meditation and Breathing techniques
  • Provided therapeutic yoga to manage specific complaints

Internship (2006 to 2007)

  • Greet patients, answer telephones and schedule appointments
  • Complete new patient files and update information for existing patients
  • Prepare the clients for exams and diagnostic tests
  • Further assisted physician in Monitoring blood sugar levels, blood pressure, and setting up the intravenous poles and recording pulse

Others:

  • Presenting and managing classes/workshops/retreat and yoga to public and corporate sector
  • Conducted training session for Spa Treatments & Body Therapy.
  • Good working knowledge of Microsoft office